Something very overlooked in business is how critical a good telecom’s system is. With BT and other providers going digital in January 2027, now is the perfect time to start moving towards the digital world of telecoms.
When the digital change happens, you might lose access to your phone lines for a short time; unfortunately, this could affect your business’s incoming leads. This is easy to avoid by being proactive and moving towards a Voip system before the deadline.
Here at LWP we can guide or run the entire project. we have a fantastic team that can get you set up with the perfect telecoms system.
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VoIP (Voice over Internet Protocol) is a technology that allows you to make voice calls using an internet connection instead of a traditional phone line. It converts your voice into digital signals, transmits them over the internet, and then converts them back into audio at the other end.
Tracking
Tracking is possible with the outdated analogue systems but was very limited and can be slow and unreliable. But with the shift to VoIP telecoms, it removes these limitations. unlocking unlimited amounts of data.
Instant Support And Changes
Analogue systems sometimes took time to update and change, which would sometimes require someone to come out to property and do physical changes. whereas with the latest VoIP systems this is a thing of the past; settings can be updated instantly, adding more trunks and lines not a problem it can be done virtually.
Customisation
Analogue systems can be hard to customise with limited options on style or even addons, but this is the opposite of what digital telecom systems can do; there are many varieties of systems available, all with different style options and addons possible, from custom wallboards with live data to simple things such as changing the colour of the theme.
Scalable
Similar to how analogue systems took time to update and change trying to scale these is not easy, whereas with a VoIP system, being able to add new users and grow is as simple as sending an email or making a call. No need for someone to come out and install a new phone. All you need are the new login details and a set of headphones.
Cost
VoIP systems also have some great benefits compared to analogue, especially if you are making long-distance international calls. bringing down your monthly expenses, freeing up essential cash flow for further growth in other areas of the business.
Intergration
A key factor to Voip Phone systems is the ability to integrate and link it to a CRM system; this is great for logging calls and keeping call recordings stored with customer data, allowing for fast and smooth recall for seamless collaboration between colleagues, as well as the ability to click to dial and quick and easy caller ID.
Why Change Your Voip System?
A new digital phone system is not only for businesses that are moving away from analogue telecoms; it can be a major part in transforming a business even if a voip telecoms system is being used. A lot of the budget systems have some common issues, such as poor call tracking and poor user experience, as well as lacking the ability to listen in on live calls. These few items are key when gathering data on how teams are operating on the phone, as well as keeping track of call times, ring times and unanswered calls.
LWP can analyse your current phone system finding its flaws, and offer upgrade options, allowing for increased productivity and increased visibility.
Get in touch today to book a consultation call.