VoIP Telecoms

Tracking is possible with the outdated analogue systems but was very limited and can be slow and unreliable. But with the shift to VoIP telecoms, it removes these limitations. Unlocking unlimited amounts of data.

Analogue systems sometimes took time to update and change, which would sometimes require someone to come out to the property and do physical changes. Whereas with the latest VoIP systems this is a thing of the past, settings can be updated instantly, adding more trunks and lines not a problem it can be done virtually.

Analogue systems can be hard to customise with limited options on style or even addons, but this is the opposite of what digital telecom systems can do; there are many varieties of systems available, all with different style options and addons possible, from custom wallboards with live data to simple things such as changing the colour of the theme.

Similar to how analogue systems took time to update and change trying to scale these is not easy, whereas with a VoIP system, being able to add new users and grow is as simple as sending an email or making a call. No need for someone to come out and install a new phone. All you need are the new login details and a set of headphones.

VoIP systems also have some great benefits compared to analogue, especially if you are making long-distance international calls. Bringing down your monthly expenses, freeing up essential cash flow for further growth in other areas of the business.

A key factor to Voip Phone systems is the ability to integrate and link it to a CRM system, this is great for logging calls and keeping call recordings stored with customer data, allowing for fast and smooth recall for seamless collaboration between colleagues, as well as the ability to click to dial and quick and easy caller ID.